Complaint Investigation Report

During the period of the investigation, between 3/15/23 to 4/19/23, R1’s representative and licensee provided numerous communications and reports of the others’ alleged behaviors. In those reports, it appears that R1 would be provided the opportunities for visitation when the visiting party was not disruptive to the care and well being of others. All other residents were reported to not have visitation restrictions.

R1 reported that they believe that they are allowed visitation.

This agency has investigated the above complaint allegations. We have found that the complaint is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.