Complaint Investigation Report

Interview with S1 indicated that they have never taken anything from R1. Interview with residents (R2, R3, and R4) indicated that they have never had their property stolen and never witnessed anyone else's property being stolen from staff. Interview with resident (R5) indicated that they have never had staff take their property. Interview with staff members (S2 & S3) indicated that they never witnessed staff take a resident's personal belongings.

LPA observed that R1's appointment book was found in R1's belongings in their room during investigation. Interview with S2 indicated that the facility will replace R1's phone charger.

Based on interviews conducted and observations, the preponderance of evidence standards have not been met. Therefore, the above allegation is found to be UNSUBSTANTIATED. A finding that a complaint allegation is unsubstantiated means that, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview was conducted. A copy of this report was provided. Signature on these forms acknowledges receipt of these documents.