Complaint Investigation Report

any concerns regarding the facility and stated that the facility's Wellness Nurse will provide wound care for R1 when requested by R1. R1's Progress Notes from 10/27/24-12/14/24 indicated that the facility nurses have provided wound care several times for R1 on the days that home health wound care is not scheduled. Home Health's Plan of Care indicated that they will be providing wound care one time per week starting 10/22/24 and two times per week beginning 11/3/24. Home Health Plan of Care also indicated that wound care will end effective 12/20/24.

Based on interviews conducted and documentation reviewed, the above allegation is found to be UNFOUNDED. A finding that the allegation is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis.

Exit interview was conducted with RCC and a copy of this report was provided to the facility. The signature of the RCC on these forms acknowledges receipt of these documents.