Senior Care Records.

Complaint Investigation Report

Atria el Camino Gardens, Carmichael05/04/2023Licence 347000389

Census188
Date signed05/04/2023 11:02:17 AM
The inspector’s account

Allegation Staff handled resident in a rough manner.

The Department conducted records review interviews to investigate this allegation. During interview conducted on 02/08/2023, LPA was informed that R1 had a change of health condition and has been violating House Rules as R1 continued to be disrespectful to facility staff. During records review conducted, LPA observed the 30 day eviction to list the occurrence of when R1 violated the House Rules, effective date and referral services for alternative housing. Additionally during records review, LPA observed R1's LIC 624 Unusual Incident/Injury Report to stated on 01/20/2023 and 01/21/2023, R1 was observed to be yelling and disrespectful to others. During an interview conducted on 02/07/2023 with R1, R1 admitted to telling facility staff to "fuck off" and "go to hell". Therefore, the allegation is UNFOUNDED.

Exit interview was conducted with Executive Director and a copy of this report and appeal rights was provided to Executive Director. The signature of the Executive Director on these forms acknowledges receipt of these documents.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction