Complaint Investigation Report

347005251-7-11-2023-59-AS-MSEY-CTTNDN-20230717102237

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/25/2023 and conducted by Evaluator Kevin Mknelly

COMPLAINT CONTROL NUMBER: 59-AS-20230525110934

Staff did not safeguard resident's belongings.

On 7/11/23, Licensing Program Analyst (LPA) Kevin Mknelly conducted an unannounced complaint investigation visit to deliver the findings for the above allegations and met with Christina Ortiz.

LPA conducted records review and interviews.

LPA is unable to find and or meet the preponderance, per policy.

The investigation found that R1 has reported items missing, witnesses nor suspects were identified. R1 denies that the reported missing items have been recovered. During the time that items were reported to have been missing, facility door records showed the resident's door to have been unlocked when R1 was not present.

As a result of this investigation, LPA finds allegation to be (US)Unsubstantiated - A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview with Christina Ortiz. Copy of this report provided