Complaint Investigation Report

However, the Community Pre-Admission Fee is a separate charge than a resident's rent. Facility agrees to refund R1 the 60% Community Pre-Admission Fee, and moving forward will obtain written consent from a resident or responsible party if applying the Community Pre-Admission Fee towards any other remaining balance owed to the facility.

Based on records reviewed and interviews conducted, the preponderance of evidence standards have been met. Therefore, the above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, Title 22, Division 6, Chapter 8, a deficiency is being cited on the attached 9099-D page.

Exit interview conducted. A copy of report and appeal rights were provided.