Complaint Investigation Report

Allegation: Facility staff are not assisting resident with grooming as needed

Based on interviews with staff indicated that they did not assist R1 in cutting their finger and toe nails due to R1 having diabetes. Staff further stated they did not arrange for R1’s nails to be trimmed which resulted in R1’s finger and toe nails to become long and unkept.

Based on LPAs interviews, the facility did not ensure that R1s grooming needs were met. Therefore, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . California Code of Regulations, Title 22 regulations, Division 6, are being cited on the attached LIC 9099D.

As a result of today's visit deficiencies are cited.

Exit interview conducted a copy of the report and appeal rights were left at the facility.