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Complaint Investigation Report

Peyton's Place Begonia, Winchester05/27/2026Licence 331880564

Census4
Date signed05/27/2026 11:42:54 AM
The inspector’s account

LPA conducted an over the phone interview with Client #2 responsible party regarding the alleged allegation, LPA was informed by Client #2 responsible party that the facility report all incidents or concerns that involve Client #2. In addition, Client #2 responsible party informed LPA that they have no concerns or issues to report concerning the health/and safety of the clients at the facility.

Second allegation: Staff are not providing adequate care and supervision to the clients. Regarding the allegation stated above, LPA conducted interview with Staff #1 regarding the alleged allegation Staff #1 informed LPA that currently the facility has full staff support to meet the needs and safety requirements of clients in care. At the time of the visit LPA observed three staff to be present. Staff #1 provided LPA with a staff roster. In addition, Staff #1informed LPA that Client #1 and Client #2 require a one-on-one. LPA conducted a review of client’s records during the review of clients Individual Program Planning (IPP) LPA discovered that two out of four clients require one-on-one supervision. During the review of records LPA observed on-on-one staff schedule for Client#1 and Client #2 to be available. LPA conducted interview with Staff #2-4 regarding the alleged allegation and Staff #2-4 denied the allegation and informed LPA that the facility has enough care staff to provide care and supervision. In addition, Staff #2-4 informed LPA that Client #1 and Client #2 have care staff that provide one-on-one support and supervision. During the interview LPA observed Client #2 to have one-on-one staff support. Based on corroborating evidence LPA has determined that the above allegation is Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Administrator Chris Warner.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction