Complaint Investigation Report

During the LPA’s interview with Executive Director and Business Office Director, it was concluded that R#1 has never been a resident in the Assisted Living and Memory Care, R#1 is an Independent Living resident.

Based on LPA's observations, records review, and staff interview, this agency has investigated the complaint alleging “wrongful eviction” and "staff are retaliating against resident for complaining" we have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

An exit interview was conducted, and a copy of this report was provided to facility representative.