Complaint Investigation Report

336426731-12-9-2021-18-AS-KCLS-CPRNPC-20230309093804

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

11/04/2020 and conducted by Evaluator Javier Prieto

COMPLAINT CONTROL NUMBER: 18-AS-20201104114021

Licensee failed to give back resident belongings in a timely manner.

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conclude a complaint investigation regarding an allegation that Licensee failed to give back resident belongings in a timely manner. LPA met with Riza Javier. Interview with Licensee state that resident #1 (R1) in question, abruptly left facility leaving behind personal belongings. Arrangements were eventually made to retrieve those belongings by a third party. Interview with R1 states that the personal belongings were eventually received approximately 7 days later.

Based on the information obtained there is not enough evidence that Licensee failed to give back resident belongings in a timely manner. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.