Facility Evaluation Report, 06/17/2023 — Telecare Riverside County Crisis Residential-lagos, Riverside CA

Licensing Program Analyst (LPA) Sara Martinez conducted an unannounced annual required visit on 06/17/2023 at 08:45 a.m. LPA was granted entry and met with staff member, Maricela Becerra, who was informed of the purpose of the visit. At the time of the visit there was (6) staff and (16) clients present.

The facility is a one-story building with (16) bedrooms and (6) bathrooms. The clients served are adults between the ages of 18-59. LPA conducted a tour of the interior and exterior, reviewed facility documents and conducted a staff and client interviews. LPA observed the following:

Infection Control: The LPA observed the hand washing stations in the facility restrooms and kitchen had hand hygiene supplies and hand washing signs. LPA observed PPE equipment and cleaning supplies to do regular cleaning of the facility. LPA reviewed the facility's infection control plan which met department requirements. LPA reviewed staff records and found that all staff had infection control training.

Physical Plant: LPA observed the client bedrooms and staff office. Physical plant, floors, windows, and doors were observed to be clean. Fixtures and furniture were in good repair were present. The outdoor courtyard area was observed to be free of hazards. There are no pools or bodies of water. LPA observed outdoor furniture and shaded area for clients. Laundry equipment was observed to be in good working condition. The sharp and dangerous objects were observed to be locked and inaccessible to clients. The smoke detector and carbon monoxide was operational, and the hot water temperature 111 F. LPA was informed the county conducts routine inspections on the smoke alarms.

Food Service: LPA observed facility kitchen had the ability to prepare food in clean environment and possessed equipment in good working condition. LPA observed the facility met the required 2-day supply of perishable and 7-day supply of non-perishable foods. A full menu with alternative food options was posted on the front of the refrigerator door.