Facility Evaluation Report
Licensing Program Analyst (LPA) Janira Arreola and Licensing Program Manager (LPM) Joel Esquivel conducted an informal office meeting with the administrator and licensee Jaime Teng, Corporate Board Member of RIVERSIDE ELITE ADVANTAGE CARE HOME LLC . The following items were discussed:
The administrator failed to provide plan of correction for deficiency cited on 8/4/2023 for Eviction Procedures. The licensee was provided with a copy of eviction procedures in California Code of Regulations under Title 22. During this meeting, the licensee stated they would informed on eviction procedures to ensure that resident receive a proper eviction when it is required.
Licensee unprofessional behavior during 8/4/2023 visit. The licensee agreed during today's meeting to act in a professional manner with CCL staff.
In regards to staff competency the licensee to provide training to improve staff competency. They agreed they would be at the facility 20 hours a week at the facility Monday to Sunday from 12pm to 6pm and agreed to amend the staff roster to reflect this.
In regards to prior complaint allegations, Licensee agreed to provide more training to staff and be more receptive to facility residents to prevent future complaints.
In regards to facility Intake process the licensee agreed to have all required paperwork at the facility prior to accepting a new resident.
Reporting requirements. The licensee was provided with the public inbox for reporting incidents at the facility in a timely manner: CCLASCPRO@dss.ca.gov. The licensee agreed to send in death report to inbox for Resident #1 (R1).
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction