Complaint Investigation Report

Narrative charting documented care plan meeting on 05/02/2022 to discuss fall prevention for resident. Family was to provide a private caregiver and hospice was providing an LVN to stay with resident at night as resident liked to get up and walk. Resident was put on extra safety checks as well per facility documentation. Nine out of nine staff deny residents being neglected and staff state R1 was always wanting to get up and walk. LPA reviewed medication administration records for six residents. Per documentation, all six received medications on 04/07/2024 and any missed medications in April 2024 were documented in the notes. Based on interviews conducted and records reviewed, LPA is unable to corroborate the allegations. Therefore the allegations are deemed UNSUBSTANTIATED meaning although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove the alleged violation occurred.

An exit interview was conducted and a copy of this report was provided to Administrator.