Complaint Investigation Report

336423909-4-25-2023-18-AS-KCLS-CRBSSZ-20230428140848

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/04/2021 and conducted by Evaluator Rayshaun Nickolas

COMPLAINT CONTROL NUMBER: 18-AS-20210104123431

Licensing Program Analyst (LPA) Rayshaun Nickolas visited the facility unannounced to deliver the finding on the above allegation. LPA met with Licensee Lalaine Campbell and explained the purpose of the visit. This allegation was investigated by department staff.

The allegation alleged that resident #1 (R1) has lived in the facility for five (5) years. The allegation alleged that on December 30, 2020, R1 was sent to the hospital, and the facility refused to take R1 back. The allegation alleged that the reporting party (RP) did not receive an eviction notice for R1. Department staff interview with the Licensee revealed that R1 does not live at this facility but at another facility that the Licensee owns. Department staff file review confirmed that R1 did not reside at this facility but at another facility that the Licensee owns.

This agency has investigated the complaint allegations. We have found that the complaint was unfounded meaning that the allegations were false, could not have happened and/or are without a reasonable basis. We have therefore dismissed the complaint.