Home Care Organization Evaluation Report, 05/27/2025 — Brookdale at Home Mirage Inn, Rancho Mirage CA

Home Care Organization Evaluation Report

Brookdale at Home Mirage Inn, Rancho Mirage05/27/2025Licence 334700179

Date signed05/27/2025 02:05:39 PM

Name of licensing program analystJane Cong-Huyen

The inspector’s account

On 5/27/2025, Enforcement Analysts (EA), Jane Cong-Huyen with the Home Care Services Branch (HCSB) conducted an onsite inspection for the purpose of a Post licensing visit. The EA met with HCO representative, Sharon Ostern. The EA observed the posting of the license and operating business hours. Business operating hours are from 9am-5pm, Monday thru Friday.

During the inspection, the EA reviewed personnel records for staff and Home Care Aides (HCAs) including fingerprint status, HCA registry status, Tuberculosis (TB), and required training(s). The HCO’s business records including document for designee in the absence of the licensee and insurance requirements were also reviewed during the visit.

EA Cong-Huyen found the HCO in compliance and no deficiencies were cited. An exit interview was conducted, a copy of this report (HCS809) was provided to the HCO representative, Sharon Ostern, via email.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction