Complaint Investigation Report

Therefore based on interviews and record review, the allegation “Staff will not change resident’s diaper” has been deemed UNSUBTATIANED at this time.

A finding of UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted and a copy of this report was provided to Executive Director Monique Moreira.