Facility Evaluation Report

Licensing Program Analyst (LPA) Jesse Gardner arrived unannounced to conduct a case management visit to follow up on information that the Department needed. LPA met with Business Director Sandra Zendejas and toured the facility.

LPA advised Zendejas that an updated LIC500 is needed by CCL and to provide to LPA by January 17, 2023.

Upon review of the facility roster found in Guardian, LPA noted that Assistant Executive Director (Interim Administrator) April Princesa was not associated to Gladwell Rancho Mirage. Princesa began employment in mid November, 2022, and is at the facility on Tuesday, and Wednesday's, and some weeks it rotates to Wednesday, Thursday's. Princesa was not on property at the time of visit. Deficiency was cited per Title 22.

No other citations were noted on today's visit.

An exit interview was conducted where a copy of this report was discussed and provided along with the LIC809-D, LIC421-BG, and Appeal Rights.