Complaint Investigation Report

Additionally, LPA Richard reviewed the facility's staff training records for medication management, dated August 20, 2025, which indicated that the staff had received training on how to administer and manage the clients' medications.

Based on LPA Record Reviews and interviews conducted, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove that the alleged violation occurred. Therefore, the above allegation has been Unsubstantiated.

An exit interview was conducted. A copy of the report was provided to the Administrator Erica Bullock.