Complaint Investigation Report

Based on LPA’s observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met; therefore, the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6 Chapter 3, Article 06) 82072 Personal Rights (a)(2) 82072 Personal Rights (a) Each client shall have personal rights which include, but are not limited to, the following:) 2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs., are being cited on the attached LIC 9099D.

An exit interview was conducted, a copy of this report, appeal rights was provided to the Program Director, Norshay Easter as evidenced by her signature.

If no clients were present or in the facility, we would need to cite for conduct inimical. If clients were at the facility and not present, personal rights.