Complaint Investigation Report

The investigation revealed the following:

Allegation: It is alleged that the facility is providing detox treatment and substance abuse treatment which is outside of what they are licensed for.

The facility is temporarily closed, LPA toured facility and did not observe any staff or clients on the premises, all rooms were empty with no personal belongings. LPA Herrera interviewed 2 staff via phone calls and each denied the allegation. S1 stated that the facility had their last client on 2/16/26, all clients had finished their program and found post program housing with family/friends. S1 stated there are currently no staff at the facility and that the facility never provided any kind of detox treatment or substance abuse treatment as clients would sometimes be admitted once they have completed their treatment at those treatment centers. S1 stated that if a client were to exhibit anxious behaviors and they have medication to control the anxiety, the medication would be administered, if the behaviors persisted they would take them to the hospital and a doctor would determine if they would return to the facility or need to be admitted to a higher level of care. LPA interviewed 2 Witnesses via phone call and each denied the allegation. W1 stated that they never observed any clients going though detox/substance abuse treatment and that the staff would provide meals, medications, group therapy sessions and weekly individual therapy sessions. W2 stated that the facility did not have clients that were actively detoxing, the program was a short-term program with the goal of clients gaining the ability to live independently.

Based on statements and interviews conducted with staff and witnesses, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview held, and a copy of this report was provided.