Complaint Investigation Report

In regard to the allegation “Residents not accorded dignity”, It is alleged that S1 took a video of R1 and R2 having intercourse without permission or consent and shared it with staff. During interviews with Administrator, it was revealed that there was a recording by S1 and several staff did see it. A full-blown investigation was conducted by the corporate office and S1 was terminated and staff that saw and did not report video were given a final write up. During interviews with staff three (3) out of three (3) interviewed denied ever seeing a video and stated they have never recorded residents nor heard of staff doing so. During interviews with residents thirteen (13) out of fourteen (14) stated to their knowledge staff has never recorded or taken a picture of them without their permission.

Based on record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Deficiencies are being cited according to California Code of Regulations, Title 22 and Health and Safety Code.

An exit interview was conducted with Administrator. A copy of the report and appeal rights were provided.