Complaint Investigation Report

Therefore, based on record review, the allegation “Staff did not prevent resident from wandering away from the facility” is SUBSTANTIATED.

A finding that the complaint is SUBSTANTIATED means that the allegation(s) is valid because the preponderance of the evidence standard has been met.

Due to observations made by LPA Colvin, the facility was cited and deficiencies noted on LIC 9099 D. An exit interview was conducted where this report and appeal rights were discussed. A copy this report, LIC 9099D, and appeal rights were provided to Memory Care Director Bobbie Rodgriguez during the exit interview.