Complaint Investigation Report

There has been documentation provided to the resident that indicated an outstanding balance, which included fees from unpaid rent since 2022. Some of the fees have already been submitted to collections. During the LPA’s interview with Administrator and staff, it was concluded that Administrator and Staff #1 hand delivered the eviction notice, along with several resources to help find alternate housing.

Based on LPAs observations, records review, and staff and resident interviews, this agency has investigated the complaint alleging that the facility did not follow eviction procedures and we have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.

An exit interview was conducted and a copy of this report was provided to the Administrator, Aurelien Fruit as evidenced by his signature.