Complaint Investigation Report

R1 was admitted to a local hospital with hip pain. After further assessment the diagnosis given was mechanical function also known as “painful ortho hardware failure” due to a previous procedure. The mechanical function is not associated with a fall as it was also believed that was how R1 sustained the injury.

Based on observations, interviews and records review the allegation of staff neglect resulted in a resident sustaining an unexplained injury while in care is unfounded. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis.

An exit interview was conducted and a copy of this report, 9099C, LIC811-Confidential names list was reviewed and provided to Tammy Eddy, Executive Director.