Complaint Investigation Report

331880680-10-12-2021-18-AS-MVAO-CTVUTU-20230719155230

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/07/2021 and conducted by Evaluator Jesse Gardner

COMPLAINT CONTROL NUMBER: 18-AS-20211007153731

Resident was financially abused while in care.

Licensing Program Analyst (LPA) Jesse Gardner arrived at the facility unannounced to conduct an investigation into the above allegation. LPA Gardner met with Caregiver Malissa Wood. LPA Gardner explained the purpose of the visit, and was granted access.

After a confidential interview, as well as interviews with staff, it was determined that the above allegation was in reference to a client who lived at another facility. The allegation was deemed to be UNFOUNDED. An UNFOUNDED is a meaning that the allegations were false, could not have happened and/or is without a reasonable basis.

A copy of this report was reviewed with and given to Licensee Kelly Hentzen.