Complaint Investigation Report

Regarding the allegation “Licensee not keeping facility adequate temperature for residents in care”, it was alleged resident’s room was 87 degrees Fahrenheit. Staff was interviewed who stated two weeks ago the air conditioner was broken. Staff stated resident was moved to the living room where it was cooler. Staff stated the landlord, and the air conditioner repairer was immediately called and the air conditioner was fixed in two #2 hours. LPA interviewed resident who stated the temperature is okay. LPA inspected facility temperature including resident’s room and observed facility to be cool at 75, 76, 80 degrees Fahrenheit. LPA observed resident room had air conditioner and fan. UNSUBSTANTIATED.

Based on interviews with staff, resident, and facility inspection there is not enough evidence to support the above allegation. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated at this time. An exit interview was conducted, and a copy of this report was reviewed with and provided to Alicia Sical.