Senior Care Records.

Home Care Organization Evaluation Report

Elder Love USA, INC, Palm Desert03/10/2026Licence 334700206

Date signed03/10/2026 11:13:51 AM
Name of licensing program analystJane Cong-Huyen
The inspector’s account

Enforcement Analyst (EA), Jane Cong-Huyen with the Home Care Services Branch (HCSB), conducted an onsite inspection for the purpose of a biennial licensing visit. The EA met with licensee, Shannon Shea. The EA observed the posting of the license and operating business hours. Business operating hours are from 8:00am – 5:00pm, Monday through Friday.

During the inspection, the EA reviewed personnel records for staff and Home Care Aides (HCAs) including fingerprint status, HCA registry status, Tuberculosis (TB), and required training(s). EA also reviewed the HCO’s business records for insurance requirements and document for the designee in the absence of the licensee.

EA Cong-Huyen found the HCO in compliance and no deficiencies were cited. An exit interview was conducted, and a copy of this report (HCS809) was provided to the licensee, Shannon Shea, via email.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction