Senior Care Records.

Home Care Organization Evaluation Report

Elder Love USA, INC, Palm Desert02/06/2025Licence 334700206

Date signed02/06/2025 04:24:16 PM
The inspector’s account

Enforcement Analysts, Jane Cong-Huyen and Mila Quinto, with the Home Care Services Branch (HCSB) conducted an on site inspection for the purpose of a Post Licensing visit. The EAs met with licensee, Shannon Shea. The EAs observed the posting of the license and operating business hours. Business operating hours are from 8am-5pm, Monday thru Friday.

During the inspection, the EAs reviewed personnel records for licensee, staff and Home Care Aides including fingerprint status', registry status', Tuberculosis (TB), and required training. The HCO’s business records were also reviewed during the visit including document for designee in the absence of the licensee and insurance requirements.

Based on the file review, EAs informed the licensee of the deficiency found and explained they would be noted on the 809D.

EAs provided a copy of the report, Review of Staff Records form, and appeal rights to the licensee, Shannon Shea, via email.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction