Complaint Investigation Report

334700206-2-6-2025-47-HC-SDUU-DG2TB4-20250424143427

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/23/2025 and conducted by Evaluator Jane Cong-Huyen

COMPLAINT CONTROL NUMBER: 47-HC-20250123120311

Home Care Aides do not have a fingerprint clearance or exemption

Home Care Aides do not have a tuberculosis (TB) clearance

On 2/6/2025, Home Care Services Branch Enforcement Analysts (EA), Jane Cong-Huyen and Mila Quinto conducted an investigation visit regarding the above complaint allegations. Upon arrival, HCSA met with the licensee, Shannon Shea.

During today's inspection, analysts interviewed staff and reviewed staff files. Based on observations and interviews conducted, the preponderance of evidence standard has been met, therefore, the above allegations are found to be SUBSTANTIATED. Health and Safety Code, Division 2, Chapter 13, Section 1796.43 (a)(1) Employees, Volunteers and Affliated Home Care Aide Requirements and 1796.45 (a) TB Testing; are being cited on the attached HCS 9099D.

EAs Cong-Huyen and Quinto concluded the visit with an exit interview and provided a copy of this report along with appeal rights to the licensee, Shannon Shea.