No. State records show no citations from complaint investigations against Carlotta, the in Palm Desert, California. 9 complaint allegations have been investigated and none were substantiated. State licensing has visited 13 times, most recently on 7/31/2025.
250licensed beds
0Type A citations, from complaints
0Type B citations, from complaints
0 / 9allegations substantiated
13visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Non-ambulatory · up to 250Bedridden · up to 10Hospice waiver · 10 bedsAge 60 and over
AGE RANGE 60 AND OVER. 250 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. ROOMS 404,405,411-416,432,433 APPROVED FOR BEDRIDDEN. HOSPICE WAIVER FOR 10.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from8 visits · no citations
Routine inspectionsScheduled licensing visits1 visits · no citations
Other visitsFollow-ups, incident visits and case management4 visits · no citations
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true0
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation5
UnfoundedDetermined not to have happened4
On file
Reports held by the state
8 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 331881459. Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction