{
 "id": "331881459",
 "kind": "rcfe",
 "kind_label": "Residential care home for the elderly",
 "name": "Carlotta, the",
 "slug": "carlotta-the",
 "path": "/ca/riverside/palm-desert/carlotta-the",
 "address": {
  "street": "41-505 Carlotta Drive",
  "city": "Palm Desert",
  "county": "Riverside",
  "state": "CA",
  "zip": "92211"
 },
 "phone": "(760) 346-5420",
 "coords": [
  33.74646,
  -116.344276
 ],
 "capacity": 250,
 "status": "Licensed",
 "licensee": "WELL OAK CCRC TENANT LLC; OAKMONT ET AL",
 "administrator": "John Brennan",
 "licensed_since": "10/1/2023",
 "last_visit": "7/31/2025",
 "visits_total": 13,
 "citations": {
  "type_a": 0,
  "type_b": 0,
  "basis": "complaint investigations"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": 8,
   "type_a": 0,
   "type_b": 0
  },
  "inspection": {
   "visits": 1,
   "type_a": 0,
   "type_b": 0
  },
  "other": {
   "visits": 4,
   "type_a": 0,
   "type_b": 0
  }
 },
 "allegations": {
  "substantiated": 0,
  "inconclusive": 0,
  "unsubstantiated": 5,
  "unfounded": 4,
  "investigated": 9
 },
 "capabilities": {
  "non_ambulatory": 250,
  "bedridden": 10,
  "hospice_waiver": 10,
  "min_age": 60
 },
 "capabilities_raw": "AGE RANGE 60 AND OVER. 250 NON-AMBULATORY, OF WHICH 10 MAY BE         BEDRIDDEN. ROOMS 404,405,411-416,432,433 APPROVED FOR BEDRIDDEN.      HOSPICE WAIVER FOR 10.",
 "reports_on_file": 8,
 "reports": [
  {
   "date": "07/31/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 7
  },
  {
   "date": "10/14/2024",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 0
  },
  {
   "date": "10/14/2024",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 1
  },
  {
   "date": "10/14/2024",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 2
  },
  {
   "date": "10/14/2024",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 6
  },
  {
   "date": "10/26/2023",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 5
  },
  {
   "date": "09/29/2023",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 4
  },
  {
   "date": "08/07/2023",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 3
  }
 ],
 "source": {
  "name": "California Department of Social Services, Community Care Licensing — facility transparency record",
  "retrieved": "2026-08-20",
  "licence_number": "331881459"
 }
}