Complaint Investigation Report

The second allegation indicates staff speaks to residents inappropriately. C1 and C2 stated that S1 nor staff have never spoken to them an inappropriately manner. S1 and S2 stated they have never witnessed S1, or other staff speak inappropriately to clients.

During the investigation, LPA did not find evidence to corroborate the allegations.

Based on the information obtained there is not enough evidence that staff yelled at resident and staff speaks to residents inappropriately. Therefore, the allegations that staff yelled at resident and staff speaks to residents inappropriately are deemed UNSUBSTANTIATED at this time. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted where this report, LIC9099 and LIC9099C were discussed and provided to House Manager- Marissa Oliveros.