Complaint Investigation Report

LPA interviewed staff and staff denied the allegation. Based on interviews conducted with residents and staff, the allegation is UNSUBSTANTIATED.

An UNSUBSTANTIATED complaint is defined as the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted where this report LIC9099 and LIC9099C were discussed and copy provided to Administrator, Melisande Sevilla.