Complaint Investigation Report

Regarding the allegation that the facility staff not ensuring clients have sufficient intake of food . LPA Prieto interviewed R1, who states that the facility staff does prepare food that R1 enjoys eating and looks forward to eating. LPA Prieto obtained a sample of the food being served to the residents for the last 3 days. Those meals consisted of a protein, greens, vegetables and protein drinks. Administrator ask staff to take pictures of food being served to assure residents are being prepared food that is nutritious and of good quality.

Based on the information obtained there is not enough evidence that facility staff not assisting client with dental hygiene needs and facility staff not ensuring clients have sufficient intake of food . Therefore, the allegations are deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Administrator Cantoria and a copy was left with the facility