Complaint Investigation Report

334700210-1-7-2026-47-HC-SDUU-DQDTKC-20260116134742

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

11/18/2025 and conducted by Evaluator Jane Cong-Huyen

COMPLAINT CONTROL NUMBER: 47-HC-20251118092905

Home Care Aides are providng medical services to clients

On January 7, 2025, Home Care Services Branch Enforcement Analyst (EA), Jane Cong-Huyen conducted a complaint visit regarding the above complaint allegation. Upon arrival, EA met with the licensee, Cheryl Daniels.

The Department has investigated the complaint with the allegation listed above. Based on interviews and evidences gathered during the investigation, EA concluded that there was not enough evidence to show the staff were providing medical services to clients, and the home care organization has not violated any vilolations. Therefore, based upon the preponderance of evidence, the above allegation is found to be UNSUBSTANTIATED. No citations cited during today's visit.

EA concluded the visit with an exit interview and provided a copy of this report along with appeal rights to the licensee, Cheryl Daniels, via email.