Home Care Organization Evaluation Report

Enforcement Analyst (EA), Jane Cong-Huyen, with the Home Care Services Branch (HCSB) conducted a virtual visit for the purpose of a biennial inspection. EA met with the licensee, Melanie Nunez. Per virtual tour of the facility, EA observed the posting of the license and operating business hours. Business operating hours are from 11:30am - 5:00pm, Thursdays.

During the inspection, EA reviewed personnel records for Home Care Aides (HCAs) including fingerprint status, HCA registry status, Tuberculosis (TB), and required training(s). Licensee stated currently she only has one active HCA and one client in care. EA also reviewed the HCO’s business records for insurance requirements.

Based on the file review, EA informed the licensee of the deficiency found and explained they would be noted on the 809D. An exit interview was conducted, a copy of this report (HCS809), staff records review (HCS 859) and appeal rights were provided to the licensee, Melanie Nunez, via email.