Complaint Investigation Report

331880541-7-7-2023-18-AS-JDHS-CTMUQS-20230711154731

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/11/2023 and conducted by Evaluator Venus Mixson

COMPLAINT CONTROL NUMBER: 18-AS-20230411151529

Staff serve expired food to residents in care.

On July 7, 2023, Licensing Program Analyst (LPA), Venus Mixson conducted a visit to the facility and met with the Lead Caregiver. The visit was conducted in order to provide the findings for the investigation pertaining to the listed allegation.

On April 13, 2023, LPA Venus Mixson initiated the complaint investigation. During the investigation, LPA Mixson and LPA Stephanie Martinez conducted interviews with the Administrator, Staff Members, and Residents.

On April 11, 2023, Community Care Licensing (CCL), received information which stated staff serve expired food to residents in care. It was reported that expired meat and milk was served to residents. Information obtained from staff and residents indicated there is no known information of residents being served expired foods. On April 13, 2023 and June 6, 2023, the food supply was inspected by LPAs and no expired foods were observed.

Based on interviews and observation, the allegations that staff serve expired food to residents may have occurred, however is not supported or proven by evidence. Therefore, the allegation is "UNSUBSTANTIATED" at this time.

A finding of UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted and a copy of this report, along with the LIC 811, was provided to the Lead Caregiver.