Complaint Investigation Report
LPA interviewed residents, who indicated they have never been physically abused at the facility. Information obtained from residents indicated they did not have issues of concerns regarding treatment at the facility. LPA interviewed staff members who advised they treat all residents care according to their personal rights. Staff members denied any allegations of physical abuse occurring at the facility. Staff members were able to explain to LPA the protocol when a resident attempts to AWOL.
LPA was unable to interview R1 regarding the incident due to R1 being incarcerated. During the course of the investigation, LPA was also unable to reach additional pertinent parties.
Based on the information obtained during the investigation and due to LPA unable to interview all pertinent parties, the allegation that staff physically abused residents while in care is unsubstantiated. Although the allegations may have occurred or may be valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are unsubstantiated at this time.
An exit interview was conducted, and a copy of this report was discussed with and provided to Administrator, Chris Davis.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction