Complaint Investigation Report

It was also alleged that staff leave clients unsupervised for extended periods of time, in regards to Client #2 (C2) being left in their room for prolonged period of time. During today's visit LPA observed that C2 was in the living area writing on a piece of paper. LPA conducted interviews with (2) clients who stated that C2 sometimes stays in their room and sometimes stays in the living area. LPA conducted (2) staff interviews which revealed that C2 has a television in their room and likes to stay in their room. C2 is encouraged to come out, but staff respect the client's right to remain in their room. No concerns were expressed to staff about C2 being in their room, and staff expressed doing regular checks on C2 when they are in their room. Therefore, based on interviews and observations, LPA found the allegation sot be unsubstantiated.

It was alleged that "Staff do not ensure that resident(s) are administered medications as prescribed." In regards to the staff not administering medications as prescribed to (3) clients. LPA checked medications and MARS sheets for all (3) residents, and found no error. (2) staff interviews were conducted which further corroborated this. Therefore, the allegation was also unsubstantiated.

Findings that are unsubstantiated mean that although the allegation is valid, the preponderance of the evidence standard has not been met. An exit interview was conducted where this report was reviewed and provided to Licensee, Tasha Hawkins.