Complaint Investigation Report

Therefore, due to lack of evidence, the allegation of " Staff failed to assist client with toileting " is UNSUBSTANTIATED.

A finding of UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted with staff Ethel Lynett Matthews and a copy of this report was provided.