Facility Evaluation Report

Licensing Program Analyst (LPA) Janira Arreola, conducted an unannounced visit to the facility in order to deliver findings on investigation done for a case management. LPA met with Program Supervisor, Brandyn Hamilton who was informed of the purpose of the visit. The investigation consisted of conducted interviews, documented observations, and records review.

The regional office received an incident report 5/13/2024. The incident report indicated Staff #1 (S1) had called Client #1 (C1) an inappropriate name while feeding the resident.

LPA conducted (1) staff interview. LPA attempted to contact (2) other staff for interviews who witnessed the incident, however attempts to contact staff were unsuccessful. Staff interviewed revealed S1 had called C1 an inappropriate name, and when the incident was reported to upper management an investigation was conducted. Staff interviewed revealed S1 admitted to calling C1 an inappropriate name and S1 was then terminated. LPA reviewed documents unpaid leave notice for S1 on 5/14/2024, and notice of termination and investigation. S1’s termination was effective 5/22/204, with the conclusion of verbal abuse toward C1. Therefore, the preponderance of the evidence standard has been met.

California Code of Regulations Title 22 is being cited on the attached LIC809-D page. A collaborative plan of correction was created with staff. An exit interview was conducted where this report, LIC809-D page and appeal rights were reviewed and provided.