Senior Care Records.

Complaint Investigation Report

Pleasant Grove Residential, Moreno Valley01/28/2025Licence 336424626

Census4
Date signed01/28/2025 12:38:05 PM
The inspector’s account

Interviews with Resident #2 (R2) and Resident #3 (R3) revealed that neither had any physical confrontations with staff or other residents. Facility Manager Walker confirmed awareness of the incident, which was documented and reported to Licensing. Walker added that R1 admitted to instigating the aggressive behavior and took responsibility for their actions. Walker noted that R1 and S1 have coexisted harmoniously for nearly three years since the incident.

Based on the information obtained, there is insufficient evidence to conclude that staff caused injury to the resident. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

This report was signed by LPA Prieto and Facility Manager Walker, and a copy was left with the facility.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction