Complaint Investigation Report

There were also no incident reports to suggest that C1 had been in an altercation around the time of the incident. C1 has a history of calling 911 in non-emergency situations and has a history of fabricating stories. This was evidenced by staff interviews, client daily notes and quarterly behavior report.

Based on the information reviewed LPA was unable to find evidence to support the allegation and unable to find sufficient information to dismiss the allegation.

Based on LPA observation, interviews, and records review, the above allegation of “Staff caused injury to client while in care” is unsubstantiated. A finding of unsubstantiated means that the preponderance of the evidence standard has not been met in order to suggest that the allegation did occur.

No deficiencies were issued at the time of the visit. An exit interview was conducted were this report was reviewed and provided to Administrator, Nkechi Anwuli.