Facility Evaluation Report

Licensing Program Analyst (LPA) Janira Arreola conducted an unannounced visit to the facility for a case management. LPA met with... who was informed of the purpose of the visit. LPA conducted a walk through and interviews.

The department received an incident report for Client #1 (C1), regarding staff #1 (S1) hitting and yelling at C1 on 7/23/2024 while in the bathroom.

LPA conducted (9) staff interviews. (5) staff reported not having information on the incident. (2) staff interviews confirmed S1 was heard yelling at C1 to get up while S1 was in the bathroom. (1) staff revealed S1 was spoken to about the incident and revealed they "tapped" C1 when in the bathroom. S1 was interviewed which revealed conflicting information, initially S1 reported not touching or tapping C1, but later stated C1 was repositioned on the toilet when they slipped off. S1 denied they hit or yelled at C1. LPA conducted (4) client interviews, the clients were unable to provide information on the incident.

Based on the interviews conducted, LPA found that (2) staff confirmed S1 had yelled at C1 while in the bathroom. Therefore, staff did not treat C1 with dignity and respect. California Code of Regulations Title 22 is being cited, and a plan of correction was created collaboratively with Nkechi Anwuli. An exit interview was conducted where this report was reviews, along with LIC809 D page, and appeal rights.