Senior Care Records.

Complaint Investigation Report

Epsilon Residential Home, Moreno Valley08/15/2023Licence 336408324

Census2
Date signed08/15/2023 01:36:22 PM
The inspector’s account

Interviews conducted with staff, and clients, LPA found that C1 had approximately $5.00 taken by another client. Client interviews revealed that staff knew about it and did nothing about it, and C1 was never returned their money. Thus, this allegation was Substantiated.

It was then alleged that C1 was bullied by other clients in care to clean their rooms. Interviews with staff and clients revealed that C1 was told to clean other clients rooms while they were gone at day program, or other occasions and C1 would clean. Thus, this allegation was Substantiated.

An exit interview was conducted and a copy of this report was discussed with and provided along with copies of the LIC811, LIC9099C, LIC9099D, and Appeal Rights.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction