Facility Evaluation Report

Licensing Program Analyst (LPA) Janira Arreola conducted an unannounced Plan of Correction (POC) Visit. LPA met with House Manager Dulce Carillo, who was informed of the purpose of the visit. LPA conducted a walk through, interviews, and records review in order to verify completion of POC’s.

The following deficiency were not corrected by the time of the visit:

Deficiency cited under Title 22 section 80072(a)(1) Personal Rights for inappropriate text messages to a client by staff. The POC was to have all staff including the licensee attend outside resource training on the topic of Personal Rights CCR Title 22 80072(a)(1), submit proof of completion and topics discussed in the training by the POC due date of 08/26/2025. During today's visit, LPA spoke to the licensee and interviewed staff and verified the training on personal rights was conducted however, the training was not conducted by an outside source. Civil penalties are being assessed in the amount of $100 per day from 08/27/2025 to 09/08/2025.

Deficiency cited under CCR Title 22 section 80072(a)(3) Personal Rights for staff exhibiting preferential treatment among clients and dismissed client’s concerns on facility visitors. POC was to have all staff including the licensee attend outside resource training on the topics of Personal Rights CCR Title 22 80072(a)(3), submit proof of completion and topics discussed in the training by the POC due date of 08/26/2025.