Senior Care Records.

Complaint Investigation Report

Angelview Care Homes, INC. @ Samantha, Moreno Valley01/05/2024Licence 331881044

Census3
Date signed01/05/2024 12:41:51 PM
The inspector’s account

and S1 then grabbed R1’s arm and told R1 to go back to R1’s room. Witness interviews were attempted on several occasions but were not successful. Although interview with R1 denied anyone grabbing them in any inappropriate manner, S1’s interview indicated that R1 was having a behavior, and the only way to get R1 back to their room was to forcefully grab R1’s arm to redirect them. Based on interviews with staff, the Department determined that the allegation was Substantiated.

A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met.

An exit interview was conducted where a copy of this report was discussed with and provided along with copies of the LIC811, LIC9099C, LIC9099D, and Appeal Rights to Administrator May Boco.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction