Complaint Investigation Report
Allegation: Staff assists residents with medication without proper training
The details of the complaint alleged that facility staff does not have the proper training to give medications to the residents in care.
On May 17, 2025, at approximately 1:00 PM, during a records review, LPA Iniguez observed that the latest Facility Staff Annual Medication In-service training sheet was done on 2/28/2025.
On May 17, 2025, at approximately 8:30 AM, during an Interview with the Administrator (A#1), she stated that the person who dispenses medication is herself and (S#2). In addition, (A#1) stated that the facility staff and she were trained in medication management every year.
On May 17, 2025, at approximately 10:00 AM, during interviews with residents (R#1-R#6), 5 five out of 6 stated that they take their medications as prescribed by their physician. Also, (5) out of (6) stated that they think the facility staff is trained on how to manage and dispense medication.
On May 17, 2025, at approximately 11:40, LPA Iniguez could not speak with (R#5) due to cognitive impairment.
On May 17, 2025, LPA Iniguez contacted (W#1), the spouse of (R#5), three times; however, (W#1) did not return LPA Iniguez's phone call.
On May 17, 2025, at approximately 11:00 AM, during interviews with facility staff (S#1-S#2), (2) out of (2) stated that (A#1 and S#2) give their prescribed medications to the residents in care. In addition, (2) out of (2) facility staff stated that they received training regarding managing and dispensing medication every year.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction