Complaint Investigation Report

330908249-8-30-2021-18-AS-EMAN-C6F53P-20210831193618

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/07/2020 and conducted by Evaluator Jennifer Semin

COMPLAINT CONTROL NUMBER: 18-AS-20200107133532

Licensing Program analyst (LPA) Jennifer Semin conducted an unannoiunced visit to deliver the finding for the above conmplaint allegation. LPA met with Mae Prior.

The investigation consisted of interviews with relavent parties. Staff interviews revealed staff deny yelling at clients. Client interviews revealed that staff do not yell at clients. Investigation did not reveal further information to either refute or corroborate the allegation.

Based upon interviews and information gathered, and although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED at this time.

An exit interview was conducted where this report was discussed and provided to Ms. Prior.