Complaint Investigation Report

Concerning the second allegation "Facility did not assist resident with medical transportation." LPA conducted staff interviews with those witnesses from the facility. LPA also reviewed medical records obtained from the incident date and found that Client 1 (C1) was taken to the hospital when the incident occurred. Therefore, the allegation is unsubstantiated.

Both allegations reached a finding of unsubstantiated. A finsing of unsubstantiated means that the preponderance of the evidence standard has not been met in order to suggest that the allegation did occur.

No deficiencies were cited at the time of the visit. LPA will document technical viloation on LIC9102TV Concerning reporting requirements for the incident.

An exit interview was conducted with Administrator, Zenobia Grove over the phone and staff Danielle Mitchell in person, were this report was read out and reviewed. LPA had staff Danielle Mitchell sign the report and provide a physical copy to her.